Retail Sales Operations Manager

Seapride Foods

About the role

PURPOSE STATEMENT:We are seeking a commercially driven and people-focused Sales & Operations Manager to lead our sales strategy, operational excellence and sustainable, profitable growth within the Namibian FMCG market. The successful candidate will provide strategic direction and leadership across Sales, Key Accounts, Field Sales, Merchandising and Operations, creating an enabling, high-performance environment where people are empowered, developed and accountable for results. A key focus of the role is ensuring that commercial strategy translates into excellent in-trade execution, supported by strong operational capability, product availability, customer service and strategic partnerships with customers and supplier principals.DUTIES INCLUDE: • Develop and execute the overall sales and commercial strategy, delivering revenue, profitability and sustainable market growth. • Lead, coach and develop high-performing teams, creating a culture of empowerment, accountability, collaboration and continuous development. • Identify and drive new business, customer, channel and market growth opportunities across formal and informal trade. • Build and maintain strategic relationships with key customers, buying groups and supplier principals. • Lead In-Trade Operations and Execution, ensuring effective product availability, distribution, visibility, merchandising, promotional execution and adherence to agreed customer and principal standards. • Drive field sales and merchandising effectiveness through clear execution standards, market coverage, performance measures and regular evaluation of opportunities and gaps in trade. • Ensure strong alignment between Sales, Key Accounts, Procurement, Warehousing and Distribution to support stock availability, efficient execution and customer service excellence. • Provide oversight of demand planning, stock levels, inventory risks, promotional activity and returns, balancing customer requirements, growth opportunities and working capital. • Translate customer and principal strategies into effective commercial, operational and in-trade execution and Joint business plans. • Drive continuous improvement across sales and operational processes, ensuring efficient use of resources and strong service delivery. • Monitor sales, operational and in-trade performance, proactively addressing service gaps, execution opportunities and areas of underperformance. • Provide leadership in key commercial negotiations, business reviews and strategic customer and principal engagements. **Special Requirements:** • Grade 12 secondary education. • Additional Sales and Marketing and/or Management Qualifications. • Up to 8 years of experience in a similar environment with at least 5 years operational leadership or specialist experience • Brand management experience in FMCG in the perishable environment. • Project management experience from concept to rollout. • Proven sales track record. **Company Contact:** Address: 33 Nickel Street, Prosperita Industrial, Windhoek, Khomas, Namibia Windhoek, Namibia Phone: 0026461415050 Website: http://

Requirements

• Namibian citizenship or permanent residence status
• Must be able to communicate fluently in English and Afrikaans;
• A meticulous and thorough nature with a keen attention to detail.
• An ability to work in fast-paced environment to tight deadlines under pressure.
• Formulating strategies and concepts
• Good people skills and maturity to interact effectively with clients and team members.
• Computer literacy along with reporting and presentation skills.
• Leading and supervising
• Adhering to principles and values

Source: Otjizu Jobs admin import