Warehouse Supervisor - Windhoek

Consult360

About the role

About the Role The Warehouse Supervisor is responsible for overseeing the day-to-day warehouse and inventory operation. The role leads warehouse staff, coordinates receiving, storage, stock movement, picking, packingand returns follow-up, and ensures that physical stock agrees with system records. The position requires strong operational control, accurate administration, effective staff supervision and timely resolution of warehouse issues. • Supervise and manage warehouse staff, including casual and permanent employees. • Allocate daily duties and set priorities for receiving, stock control, picking, packing and returns. • Monitor workflow, productivity, quality and turnaround times, and address operational delays. • Maintain accurate staff attendance, timekeeping and overtime records. • Provide clear instructions, coaching and on-the-job support to warehouse staff. • Ensure staff follow agreed warehouse procedures and escalate recurring performance or operational concerns to management. • Safeguard the warehouse, including locking and securing the premises in accordance with company procedures. • Maintain an orderly warehouse layout and ensure correct use of storage location. • Ensure stock is stored and handled in a manner that prevents loss, damage or misplacement. • Promote safe material handling, good housekeeping and clear work areas. • Report security incidents, stock losses, damage and facility issues promptly. • Coordinate the receipt of inbound stock. • Check received stock against final packing lists and delivery documents, and identify shortages, overages or damage. • Ensure new stock is accurately captured on the inventory system and placed in the correct designated areas. • Maintain accurate receiving records. • Resolve or escalate receiving discrepancies before stock is released for normal warehouse use. • Plan and perform independent stock counts and cycle counts. • Compare physical stock with system stock, investigate variances and report corrective action required. • Ensure all warehouse stock is fully accounted for monthly. • Ensure online stock movements are captured accurately and timeously. • Maintain clear records of stock variances, damaged stock and corrective actions. • Oversee the picking and packing of approved orders within agreed timelines. • Verify the correct items, quantities and packaging documentation before goods leave the warehouse. • Coordinate dispatch priorities with the relevant internal teams and communicate delivery exceptions promptly. • Ensure returned stock is received, inspected and processed promptly. • Return suitable stock to the correct inventory locations and isolate damaged or questionable stock for management review. • Ensure all return-related stock movements are captured accurately on the inventory system. • Maintain complete warehouse, receiving, returns, and stock-count records, with filing completed accurately and timeously. • Prepare regular operational updates covering stock accuracy, outstanding deliveries, returns, warehouse issues and staff performance. • Identify practical process improvements that reduce errors, delays and stock discrepancies, and communicate operational risks to management. • Ensure compliance with Health & Safety regulations and company policies. • Promote a safe working environment. • Conduct risk assessments and enforce safety procedures. **Special Requirements:** • Ability to work independently, take ownership and meet deadlines • Good communication, problem-solving and decision-making skills • Strong planning, organisational and prioritisation skills • Strong record-keeping and operational administration • High attention to detail and accuracy **Company Contact:** Address: Unit 1&2, Diamond Square,Ruhr Street, Northern Ind. Windhoek, KH, Namibia Phone: 0811280962 Website: http://

Requirements

• Grade 12 / Matric (essential).
• 5 years experience in warehouse or logistics operations.
• Proven track record in a supervisory or team leader role
• Practical exposure to instilling workplace discipline and participating in disciplinary enquiries.
• Valid driver’s licence and reliable personal vehicle
• Willingness and ability to work long, irregular hours, including night shifts and weekends.
• A valid certificate in Food Health and Safety (HACCP)
• [Key Skills & Competencies]
• Practical experience in warehouse operations and stock control
• Staff supervision, leadership and task coordination
• Ability to coordinate couriers and relevant internal teams
• Confidence using inventory and warehouse systems
• Commitment to warehouse security, safe working practices and accountability

Source: Otjizu Jobs admin import