TourismContract

Reservations Call Agent

Zeda Namibia (Pty) Ltd

Windhoek, KHApply within 35 days1 view

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About the role

Positions: 1 | NEIS Category: Skilled | Employment: Contract | Posted: 27-10-2026 * Answer Telephone calls according to Avis Budget Standards * Respond to customer emails according to Avis Budget Standard * finalize requests during first point of contact * comply with agreed process and time frames to meet customer expectations * Respond back to customers with relevant feedback and information * recieve requests and queries from internal customers * contact relevant branch or departments to determine if customer needs can be met * recieve email requests to amend reservations * Check and confirm booking details * Action and provide feedback to customers * maintain fleet chart for larger car groups * provide feedback to line manager and discuss fleet chart * Assist with any operations duties as required Company Contact: Address: 4 th Floor, Block C Maerua Park, Centaurus Street Windhoek, KH, Namibia Phone: +26461233166 or +26461257620 Website: http://www.avisfleet.co.na

Requirements

  • * Answer Telephone calls according to Avis Budget Standards

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