Administrative Clerk (RB3) - Maerua Mall Branch
Bank Windhoek
How to apply
Apply on the employer's siteThis advert takes applications on Bank Windhoek's own website. The button opens their application page in a new tab — your details go straight to them, not through Otjizu.
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About the role
**Introduction** Responsible for assisting clients mainly handled by branch management in a professional and efficient manner in order to optimize client experience and satisfaction. **Job description** Key Performance Areas (KPAs)AdministrationResponsible for effective and efficient execution and control of administrative activities related to branch management in compliance with the Bank’s policies, procedures, rules and regulations.Telecommunication ServiceResponsible for handling and screening telephone calls in a professional, timeous and informative manner. Service Delivery· Perform various clerical duties which support the operation of the branch. · Provide excellent and timeous service to mainly external clients in order to meet their expectations. · Identify cross-selling opportunities and refer such opportunities and leads to the correct person or department involvedMinimum RequirementsQualifications· Grade 12· Formal qualification will be an added advantageKnowledge/Expertise/Skills· Knowledge of clerical and administrative procedures· Knowledge of client service and practices and principles.· Strong computer skills· Good communications skills and professional personal presentation· Great attention to detail. · Flexible and possesses cultural awareness· Self-confidence and interpersonal skills Behavioural Competenciesa) Interacting and presenting· Relating and networking· Presenting and communicating informationb) Organizing and Executing· Delivering and meeting customer expectations· Planning and organizingc) Adapting and Coping· Adapting and responding to changed) Supporting and Coorperating· Working with people· Adhering to principles and values **Minimum requirements** · Grade 12· Formal qualification will be an added advantage
Requirements
- Grade 12
- Formal qualification will be an added advantage
How to apply
This advert takes applications on Bank Windhoek's own website. The button opens their application page in a new tab — your details go straight to them, not through Otjizu.
Source: Otjizu Jobs admin import