Access Controller (ES3) - Operations Support
Bank Windhoek
Industry: Banking
About the role
**Introduction** Ensure excellent access control measures at Bank Windhoek Head Office, Capricorn Corner, Capricorn House, and Capricorn Group Building. Maintaining a high level of security control at specified points to ensure the safety of staff and customers. **Job description** KEY PERFORMANCE AREAS (KPAs)1. Administration· Ensure access entrance is secured at agreed times by the Bank at Capricorn Corner, Bank Windhoek Building, Capricorn Group Building, and Capricorn House · Control staff and customer entrance to specified buildings.· Issue temporary/visitors access control cards.· Verify permanent and temporary staff members' access cards on ad hoc basis.· Maintain a logbook of all customers entering and leaving the specified buildings.· Inform the Access Control Administrative Officer in the event of access control readers not working· Inform the Helpdesk 24-hour team if ATMs stationed at entrances are offline· Immediately report illegal acts/incidents, any attempts of unauthorised entry, and all suspicious or unusual activities.· Notify the Manager Operations Support in the event of an emergency situation.· Carry out ad hoc duties relating to access/security control that might be required by the Manager Operations Support. 2. Customer Service · Maintaining an alert state of mind· Always be friendly to customers and staff entering the building.· Answer all incoming calls from staff for access arrangements.· Verify all visitors with department/staff member to be visited.· Issue and maintain access cards to all permanent staff· Must be willing to do any other reasonable and lawful instruction as given to the incumbent by his/her supervisor on time. **Minimum requirements** • JOB SPECIFICATIONS QualificationsGrade 12 Experience• Experience in Security industry added advantage• Interpersonal skills
Requirements
- See job description for details
Source: Otjizu Jobs admin import