Branch Manager
Bank Windhoek
Industry: Banking
About the role
**Introduction** Accountable and responsible for the performance and routine running of the Branch as per set objectives in the Balanced Scorecard. Provide management and leadership capability to the Branch by optimizing resources and effectively managing risks in order to achieve the Bank’s objectives. **Job description** Key Performance Areas (KPAs)1. Financial Management• Develop forecasts, financial targets and business plans for the branch.• Responsible for planning, management and execution of the Branch’s budget.2. Relationship and Stakeholder Management• Building long-term working relationships with both internal and external stakeholders.• Enhance and maintain working relationship with existing clients.• Overall responsible for the CRM model in the Branch.3. Management of Sales• Identify potential growth areas for the branch and analyze trends and competitive environments.• Overall accountable for the designing and execution of sales plan for the branch.• Develop and reinforce a sales culture in the branch.4. Credit ManagementEnsure effective and efficient management and administration of credit activities in compliance with the Bank’s credit policy and procedures in order to contain credit risks as per BSC.5. Collateral ManagementEnsure effective and efficient management and administration of collateral/securities in compliance with the Bank’s credit policy as well as rules and regulations to minimize risk and legal implications to the organisation.6. Operational Risk and SupportEnsure effective management of internal processes and procedures in compliance with the Bank’s operational manuals and circulars in order to minimize operational risk.7. People Management• Provide management and leadership capabilities in the Branch.• Ensure effective workforce planning and people capacity requirements for the branch.• Overall responsible for performance and talent management in the branch.8. Behavioural Competencies (Essential) Leading and deciding Interacting and presenting Relating and networking Analyzing and Interpreting Analysing Creating and Conceptualization Formulating and Strategies and concepts Organizing and Executing Delivering and meeting customer expectations Planning and organizing Adapting and Coping Adapting and responding to change Enterprising and Performing Entrepreneurial and Commercial thinking **Minimum requirements** QualificationsDegree in a commercial field with 5 years’ banking experience of which 2 years should be at management levelExpertise/Knowledge/Skills• Adequate knowledge of Banks products and services, credit principles, sales and administration.• Computer literacy essential (Word, Excel)• Excellent Budgeting and planning skills.• Excellent Leadership skills• Excellent interpersonal relationship skills• Skill in analyzing and evaluating financial information.• Passion to work with numbers
Requirements
- See job description for details
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