Spa Therapist

Ongava Game Reserve

About the role

**Special Requirements:** • Relevant qualification in beauty therapy, spa therapy, or wellness • Minimum 1–2 years’ experience in a spa or wellness environment • Experience in hospitality or lodge environment advantageous • Grade 12 or equivalent required **Company Contact:** Address: Northern Namibia Outjo, KU, Namibia Phone: +264(0)84 0009775 Website: http://www.ongava.com

Requirements

• Perform a variety of spa treatments (e.g., massages, facials, body therapies) according to established standards.
• Conduct guest consultations to determine appropriate treatments and preferences.
• Ensure treatments are delivered professionally, safely, and consistently.
• Provide personalised and attentive service to enhance guest relaxation and wellbeing.
• Create a calm, welcoming, and professional environment for all guests.
• Address guest needs, preferences, and feedback in a courteous and timely manner.
• Prepare treatment rooms before and after each session.
• Maintain high standards of cleanliness, hygiene, and safety always.
• Ensure all equipment and products are used correctly and stored appropriately.
• Promote spa treatments and retail products to guests.
• Provide knowledgeable recommendations based on guest needs.
• Support revenue generation through effective upselling.
• Assist with daily spa operations including scheduling and readiness of treatment areas.
• Ensure availability of supplies and report low stock levels.
• Support smooth flow of spa activities
• Adhere to company policies, SOPs, and health & safety regulations.
• Maintain professional grooming, conduct, and confidentiality.
• Follow all reasonable instructions from management.

Source: Otjizu Jobs admin import