Sales Manager
Wecke & Voigts Wholesale
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Download APKAbout the role
We are looking for a result-driven and customer service orientated Sales Manager for Wecke & Voigts Wholesale. The successful candidate will be responsible for leading and growing the store's sales within the Windhoek trade market by expanding the customer base, increasing turnover and profitability. This role is responsible for ensuring operational excellence and high levels of customer service. Key Duties: Identify, target and secure new trade customers within Windhoek and surrounding areas. Conduct regular customer visits to strengthen relationships and identify growth opportunities. Monitor competitor activity, market trends, pricing and customer requirements. Lead, manage and develop the telesales team and establish daily, weekly and monthly sales targets. Oversee the efficient processing and administration of customer orders. Ensure accurate maintenance of customer and sales information and ensure customer complaints are resolved. Develop and execute strategies to grow turnover within Windhoek and the existing trade market. Identify, evaluate and secure agency sales opportunities and create additional revenue streams. Prepare business proposals and presentations for potential agency partners & negotiate commercial terms. Achieve monthly & annual sales budgets, reduce lost sales & effectively manage sales-related operating costs. Coach and mentor employees to improve capabilities and results as well as manage staffing requirements.
Requirements
- Grade 12 with a Diploma or Degree in Sales, Marketing, Business Management, Commerce or related field
- Minimum 5-8 years' experience in wholesale, FMCG, retail, hospitality supply or trade sales environment (or Grade 12 with minimum 10 years relevant experience)
- Experience managing telesales and customer service functions
- Experience within the Namibian wholesale, hospitality or food service sector is an advantage
- Strong Microsoft Office and sales systems skills
- Strong financial administration and sales management skills
- Ability to work under pressure, prioritize tasks, and meet deadlines
- Strong interpersonal, communication and customer relationship skills
- Positive attitude and ability to work well in a team
- Driver's license required
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