Sales Admin Support (RB3-RB5) Katutura Branch

Bank Windhoek

Industry: Banking

About the role

**Introduction** Responsible for the administrative support of sales. **Job description** KEY PERFORMANCE AREA (KPAs) 1. Sales AdministrationResponsible for the execution of administrative activities of sales.Ensure completeness and correctness of sales documentation.Execution of sales reportsHandling of E-channel queries 2. Sales SupportProvide the necessary support to the sales team in order to enhance client service delivery.3. Client ServiceEnsuring that clients are handled in a professional manner.Provide correct information to clients in order to address their specific needs.4. QualificationsGrade 12A Certificate in Banking with 2-3 years' general banking experienceSales experience will be an added advantage5. Expertise/KnolwedgeAdequate knowledge of Banks products and services, sales and administrationComputer literacy essential (Work, Excel)Excellent interpersonal relationship skillsGood writing skills5. Behavioural Competencies (Essential)a) Interacting and presenting• Relating and networkingb) Organizing and Executing• Delivering and meeting customer expectations• Planning and organizingc) Adapting and Coping• Adapting and responding to changed) Enterprising and Performing• Achieving work goals and objectivese) Supporting and cooperating• Working with people. **Minimum requirements** 1.1 Qualifications· A Certificate in banking with 2-3 years general banking experience.· Sales experience will be an added advantage. 1.2 Expertise/Knowledge/Skills· Adequate knowledge of Banks products and services, credit principles, sales and administration and e-channels (Digital platform).· Computer literacy essential (Word, Excel)· Excellent interpersonal relationship skills· Skills in analyzing and evaluating financial information.· Good writing skills

Requirements

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