Telesales clerk
Seapride Foods
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Download APKAbout the role
PURPOSE:To sell services and/or solutions telephonically and process orders and queries in alignment with clients / customers satisfaction and predefined work objectives (as per agreed standard operating procedures). DUTIES INCLUDE: • Processing orders and providing regular feedback to customers and colleagues. • Managing communication channels with customers through calls, faxes, and emails. • Addressing customer queries promptly. • Meeting sales budgets and upselling to expand the product basket. • Conducting stock takes when required and activating new products and wine ranges **Special Requirements:** • Grade 12 minimum • Telephone sales training is beneficial. • Proficiency in computer literacy. • Previous sales experience is necessary. • FMCG sales or tele-seller experience is advantageous. • Preference given to candidates with experience within the Seapride group **Company Contact:** Address: 33 Nickel Street, Prosperita Industrial, Windhoek, Khomas, Namibia Windhoek, Namibia Phone: 0026461415050 Website: http://
Requirements
- Must be able to communicate fluently in English and Afrikaans.
- Ability to work under tight deadlines and in high-pressure environments.
- Adaptability to fast-paced, dynamic settings.
- Willingness to work overtime occasionally.
- Strong interpersonal skills for successful client interactions.
- Highly developed organizational skills with attention to detail.
- Team player mentality with a willingness to assist colleagues.
- Excellent telephone communication skills.
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