FinanceFull-time

Switchboard Operator (RB2) Capricorn Branch

Bank Windhoek

WindhoekApply within 6 days1 view

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Industry: Banking

About the role

**Introduction** Provide professional telephone etiquette in order to optimize customer experience and satisfaction. **Job description** KEY PERFORMANCE AREAS (KPAS)1. Telecommunication ServiceResponsible for handling and screening telephone calls in a professional, timeous and informative manner. 2. Administrative DutiesHandling of Incoming and outgoing mail.Perform various other administrative activities as assigned by the supervisor.3. Behavioural Competencies (Essential)a) Interacting and Presenting• Presenting and communicating information• Persuading and influencingb) Organizing and Executing• Delivering and meeting customer expectations• Planning and organizingc) Adapting and Coping• Adapting and responding to changed) Supporting and Cooperating• Working with people• Adhering to principles and values **Minimum requirements** Qualifications• Grade 12, preferably in Accounting and Mathematics.• Training in computer skills will be an added advantage.Knowledge/Expertise/Skills• Adequate knowledge of Banks products and services, sales and administration.• Good computer skills• Good interpersonal skills• Good planning and organizing skills• Good communication skills

Requirements

  • See job description for details

How to apply

Attach your CV and any relevant documents before sending your application.

Source: Otjizu Jobs admin import

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