Receptionist Clinic & Oncology

Paramount Healthcare Centre

About the role

Positions: 1 | Employment: Full time / Permanent | Posted: 02-11-2026 Receptionist Clinic & Oncology The main purpose of this position is to provide support to the other Receptionist with the following activities: • provide professional reception, secretarial and administrative support to doctors and sisters, staff and patients within the clinic. • Answer the telephone in a courteous and professional manner; • Receive and convey messages in writing, verbally and electronically; • Liaise with patients and their families in a compassionate manner; • Liaise with GPs, specialists and other health professionals and their staff; • Make appointments for patients, coordinate visits diligently; • Receive monies and perform cash up and accurately document the cash and credit card transactions on the cash up sheet. • Maintain accurate log of specimens for external pickup, maintain patient files with relevant medical history and reports; • Place orders for stationery and/or clinical supplies (when required); • Contribute equitably to maintaining the cleanliness of the Clinic and Practice; • Any other administrative duties as directed by management; • Ensure that the following processes are performed per company operational standards and policies:Ensure the accurate billings of all tariff and non-tariff items as per the real-time, batch claim or paper claim systems.Fees charged to Medical Aid Funds and or patients are in accordance with company policies and applicable NAMAF Tariffs.Oversee all corrections of incorrect billings and or payments posted. Collect member co-payments before the patient leaves the practice. Ensure timely submission of all manual claims to Medical Aid Funds according to procedure set.Ensure accurate record keeping of all manual claims submitted to Medical Aid Funds. • Ensure the accurate billings of all tariff and non-tariff items as per the real-time, batch claim or paper claim systems. • Fees charged to Medical Aid Funds and or patients are in accordance with company policies and applicable NAMAF Tariffs. • Oversee all corrections of incorrect billings and or payments posted. • Collect member co-payments before the patient leaves the practice. • Ensure timely submission of all manual claims to Medical Aid Funds according to procedure set. • Ensure accurate record keeping of all manual claims submitted to Medical Aid Funds. Special Requirements: • Understanding of ICD-10 & CPT coding. Company Contact: Address: Cnr Heliodoor & Gen Murtala Ramat Muhammed str Windhoek, KH, Namibia Phone: 061 2871109 Website: http://www.paramounthcc.com

Requirements

• Grade 12 Certificate
• A certificate in Medical Reception or Medical Administration will be considered an added advantage
• Minimum of 3 years’ experience, preferably in customer service environment/ consulting room
• Computer literate (MS Outlook, Excel, Word, Trifour).
• Fluent in English and Afrikaans. German, Herero, Oshiwambo or Portuguese will be an advantage.
• Impeccable telephone manner.
• Demonstrates adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature without the loss of efficiency or composure (attention to detail).
• Ability to negotiate and resolve conflict between dissenting parties.
• Ability to present ideas effectively in both oral and verbal form.
• Must have sound knowledge of NAMAF tariffs
• Must have good understanding of Medical Aid Funds in Namibia and their benefit structures

Source: Otjizu Jobs admin import